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Noticeboard

OPEN SURGERY CLINICS:

We hold an Open Surgery every Monday morning from 09:00am until 10:20am.

PRESCRIPTIONS:

Please note we DO NOT take prescription requests over the telephone. If you wish to order your medication please bring your request form into the Surgery or speak to your local Pharmacy.

RESULTS:

We are now asking patients to telephone the surgery AFTER 11:00am for test results please. This is a less busy time to deal with results and queries than when patients are ringing to try and book an appointment.

Thank you for your cooperation.

NAMED GP:

Patients have now been allocated an accountable GP, patients can obtain the name of their accountable GP by contacting the practice or by asking at your next appointments with either the Doctor or Nurse. This does not affect your choice of GP in the practice when attending appointments.

 

Welcome to Manor Court Surgery

picture_mcsWith patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Would you recommend your surgery to your Friends and Family?

In July we had 54 responses to our Family Friends Test. From these results 58% would be very happy to recommend us to their family and friends. We had a lot positive feedback from patients including the following:

'Monday open surgery is very good'

'Patient service is great'

We had some minority negative feedback which was mainly regarding our telephone system and the difficulty getting through at 8am.

Following patient feedback we are having a new telephone system installed in September which will hopefully alleviate this problem.

We want to know what you think about your surgery and the services that you receive. If there are any suggestions for how we could improve, we would be very grateful for them. Thank you to everyone who has completed a Friends and Family Test Form.  Your feedback is essential to us for us to make improvements that will benefit you and the rest of our patient population. Please click on the link below and give us your opinions.

Take our Friends and Family Test

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

 Disabled Access

Our surgery is accessible to wheelchair users, with designated disabled parking bays in the car parks around the surgery and direct disabled access to the practice from the car park area. Please ring the bell for attention

A loop system is available at reception for the hearing impaired. We can arrange interpretation and translation services for patients who do not speak English. Please let us know if you need this service when booking an appointment.

(Site updated 23/08/2016)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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